The AI

Two assistants. One business.

Junno serves your customers. Daniel works for you. Two AI assistants on one booking platform — one for the front desk, one for the back office. Both warm, both in your voice, and both quick to hand off to a human when it matters.

Junno — customer assistant

Serves your customers, 24/7.

On WhatsApp and your website, Junno answers questions, checks availability, books, reschedules, cancels and takes payment — in a natural conversation, at any hour.

Answers questions about your classes, prices and availability
Books and pays in the conversation with a secure checkout link
Reschedules and cancels within your policies
Remembers the conversation — no repeating yourself

Junno

On WhatsApp & web chat

online

Can I move my Thursday class to next week?

Sure — your Beginners Wheel Throwing on Thu 19:00 can move to Tue 19:00 or Thu 19:00 next week. Which works?

Thursday please

Done! You're booked for Thu 19:00 next week. Updated confirmation sent 📩

Daniel

In your dashboard

owner & manager only

Create a kids' pottery class, Saturdays at 10, £25 a head

Here's a draft: “Kids' Pottery”, Saturdays 10:00–11:00, £25/seat, 8 spots. Want me to publish it?

Yes, go

Published ✅ It's live on your site and bookable now.

Daniel — business assistant

Works for you.

Inside your dashboard, Daniel sets things up so you don't have to click through forms. Describe what you want; review what he proposes; confirm.

Creates and edits listings, schedules and ticket types from a description
Segments your customers — “everyone who booked in the last 3 months but hasn’t been back”
Sets up discount codes and tags
Writes your newsletter — the copy and the design
Builds pages for your Website V2 — describe it, watch it appear
Always shows you the change before it happens — nothing applies without your confirmation

Daniel only ever sees your own account, and only owners and managers can use him.

Channels

Where your customers already are.

Customers message your business number; Junno replies instantly. No app to install, no account to create.

Web chat

A chat widget on your website, in your brand, sharing the same brain and the same calendar.

Human handoff

AI first. Never AI only.

When a conversation needs a human — a complaint, a special request, anything off-script — Junno steps aside and hands it to you with the full history attached. It always sounds like you, never a generic bot. And if you'd rather do something yourself, the whole platform is right there: every screen, every setting, no AI required.

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